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Voice of Customer Intelligence Platform

One Platform → One Truth

Transform fragmented customer feedback into actionable insights. 360 Signal AI unifies reviews, ratings, and social data across all retailers—powered by true Aspect-Based Sentiment Analysis.

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Trusted by leading CPG brands and enterprise retailers

CPG Leader
Enterprise Retail
Finance
Signal AI Dashboard

The Cost of Scattered Customer Intelligence

Senior executives face impossible choices: rely on incomplete data, invest in expensive manual analysis, or miss critical market signals entirely.

Fragmented data

Fragmented Data

Customer feedback scattered across dozens of retailers, marketplaces, and social channels—impossible to analyze at scale.

Manual analysis

Manual Analysis

Weeks spent reading spreadsheets and stitching together incomplete pictures. Insights arrive too late to act.

Revenue risk

Revenue Risk

Rating drops, product issues, and competitive threats go undetected until they impact bottom line.

Delayed response

Delayed Response

Slow reaction times mean missed opportunities and preventable crises that cost €50-150K per incident.

From Noise to Intelligence in Three Steps

Stop drowning in dashboards. 360 Signal AI transforms raw feedback into strategic advantages.

Database
01

Unified Data Ingestion

Automatically collect and normalize reviews, ratings, and social feedback from all major retailers and marketplaces in real-time.

Brain
02

ABSA-Based Intelligence

Our proprietary Aspect-Based Sentiment Analysis engine identifies what specific product attributes drive ratings, conversions, and returns.

Target
03

Actionable Insights

Get answers, not data. Every recommendation links to real evidence and quantifies business impact—ready for executive decisions.

Quantified Business Impact

360 Signal AI doesn't just provide insights—it delivers measurable ROI across efficiency, risk reduction, and revenue growth.

Clock

Efficiency & Cost

€60–100KAnnual Savings

Replace weeks of manual analysis with automated intelligence. Insights delivered in minutes, not months.

  • Minutes instead of weeks
  • Automated multi-retailer analysis
  • 90% reduction in manual work
Shield

Risk Detection

10–15%Fewer Returns

Early alerts for rating drops, product issues, and emerging complaints before they escalate.

  • Real-time quality monitoring
  • Proactive issue detection
  • Crisis prevention alerts
Trend

Revenue Impact

+10–20%Message Efficiency

Data-driven retailer negotiations and optimized positioning based on competitive intelligence.

  • Stronger retailer relationships
  • Competitive benchmarking
  • Revenue opportunity alerts
Chat

Customer Intelligence

100%Traceable Insights

Every insight links to real customer feedback. Full transparency from data to decision.

  • Aspect-level granularity
  • Evidence-based recommendations
  • Unified cross-retailer view

Why 360 Signal AI

We're not another dashboard. We're your strategic advantage in the voice of customer intelligence.

Real ABSA

Real ABSA at Attribute Level

True aspect-based analysis

Not just overall sentiment. We analyze specific product attributes (packaging, scent, texture, price) that actually drive ratings and purchase decisions.

Full Traceability

Full Traceability

Evidence-based decisions

Every insight links to real customer feedback. No black boxes. Full transparency from data point to strategic recommendation.

Unified Intelligence

Unified Intelligence

Single source of truth

One platform for all retailers, marketplaces, and social channels. Stop juggling multiple dashboards and manual exports.

SaaS + Consulting

SaaS + Consulting Hybrid

Answers, not dashboards

Not just software. Get actionable insights and strategic guidance, not raw data dumps. Built for decision-makers.

Enterprise Scale

Enterprise Scale

Built for your scale

Purpose-built for CPG complexity: thousands of SKUs, multiple categories, dozens of retailers, cross-border analysis.

Competitive Intelligence

Competitive Intelligence

Market-wide visibility

Track your products and your competitors side-by-side. Identify gaps, opportunities, and market shifts before they happen.

Prevention of €50-150K crises

Through early detection and actionable intelligence

CPG & Personal Care

Built for CPG Complexity

Managing thousands of SKUs across dozens of retailers requires intelligence at scale. 360 Signal AI was purpose-built for the unique challenges of CPG brands in personal care, hygiene, household, baby, and pet care categories.

Common Challenges

  • Monitor product performance across 20+ retailer platforms simultaneously
  • Identify quality issues before they impact ratings and sales
  • Track competitive positioning and market share indicators
  • Optimize product messaging based on customer feedback patterns

How 360 Signal AI Helps

  • Unified dashboard for all retailers and marketplaces
  • Early warning system for rating drops and negative trends
  • Competitive benchmarking at product and attribute level
  • Data-driven insights for marketing and product development
Rating Recovery Time3.2 days75% faster than industry avg
Retailers Monitored24Unified in one platform
Analysis Time5 minvs 2-3 weeks manual

Intelligence at Your Fingertips

Designed for executives who need answers, not more data. Clear visuals, actionable insights, full traceability.

Product Performance Overview

Last 30 days • All retailers

↑ 4.2 → 4.5

Average Rating

4.5

Sentiment Score

+82%

Review Volume

2,847

↑ 23% vs last period

Product screenshot placeholder
Dashboard

Multi-Retailer Dashboard

See all your products across all retailers in one unified view

Aspect

Aspect Analysis

Drill down to specific attributes driving customer sentiment

Competitive

Competitive Intelligence

Track your position vs competitors in real-time

Alert

Early Warning System

Automated alerts for rating drops and emerging issues

Frequently Asked Questions

Everything you need to know about 360 Signal AI.

360 Signal AI unifies data from all retailers into one platform, giving you a single source of truth. Unlike internal dashboards that show only one retailer's data, we provide cross-retailer analytics, competitive benchmarking, and aspect-based sentiment analysis that no single retailer dashboard can offer.

ABSA goes beyond overall sentiment scores. It identifies specific product attributes (packaging, scent, texture, price) that customers mention in reviews and analyzes sentiment for each. This lets you understand exactly what drives ratings and purchase decisions—not just that customers liked or disliked a product.

Most clients see measurable impact within the first 90 days. Cost savings from reduced manual analysis are immediate. Risk detection and revenue optimization typically show measurable improvements within 3–6 months, depending on your product portfolio and retailer coverage.

We integrate with all major retailers and marketplaces (Amazon, Walmart, Target, and 20+ others), plus social listening platforms. Reviews, ratings, and customer feedback are ingested automatically and normalized for cross-retailer analysis.

Both. 360 Signal AI is a SaaS platform with a consulting layer. You get the software for self-service analytics, plus optional strategic guidance from our team to interpret findings, prioritize actions, and align insights with your business goals.

We are SOC 2 compliant and adhere to GDPR and other data protection regulations. All data is encrypted in transit and at rest. We never share your data with third parties or competitors.

Typical implementation is 4–8 weeks from kickoff to go-live. This includes data connector setup, customization, and user training. Your team can start exploring insights within the first few weeks.

Yes. Competitive intelligence is a core feature. You can monitor competitor products, ratings, and sentiment across retailers—and compare them against your own—to identify gaps, opportunities, and market shifts in real time.

See 360 Signal AI in Action

Join leading CPG brands and enterprise retailers who trust 360 Signal AI for their voice of customer intelligence. Book a personalized demo with our team.

Book Your Demo

30-minute personalized session

  • 30-minute personalized demo
  • Live platform walkthrough
  • Use case discussion
  • ROI assessment

€60-100K

Average Annual Savings

10-15%

Reduction in Returns

Minutes

vs Weeks Analysis Time

24/7

Monitoring & Alerts